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There's always a reason behind their decisions, and uncovering that reason is key to gaining a brand following and growing your business.
According to the American Marketing Association , the average consumer sees up to 10,000 brand messages a day. But out of those 10,000 opportunities, the consumer will only buy from a select few brands. So how do you ensure yours stands out in these brand messages? Promoting your brand anywhere and everywhere just doesn't work. You need to focus on making relationships with key consumers who will be interested in what your brand has to offer. Here are three ways to make your target consumers care about your brand.
1.Focus on your audience
You could have the greatest product in the world, but if no one cares about it, you won't sell anything. Before you even thinking of marketing or selling, you need to first think of your customers. Who is it that you're trying to reach and what do they want?
Do some research and delve into demographics like age, sex and occupation. Then, go deeper. Uncover your audience's pain points and their needs. Paint a picture of what your target consumer is like. Instead of thinking about marketing to a mass of people, think about how you can market to that one person.
Once you have an idea of what your target consumer is like, figure out where your product or service fits in. What problems can you solve for the consumer? When you can find the crossover between what your customers want and what your brand provides, you've struck gold.
Consumers today are savvier than ever, and they're skeptical of brands that are overly promotional. Instead, they favor brands that focus on being helpful and offering value. When marketing your brand, try not to oversell or use too much promotional language. Instead, frame your marketing in a way that shows how your product or service helps the consumer and how it will improve their lives for the better.
2.Don't be afraid to be controversial
When you're trying to get people to like and care about your brand, saying something controversial is probably the last thing you think you should do. And while it's true that you shouldn't be offensive or stir up trouble, sharing an opinion can actually make more people identify with your brand and like you.
That's because trying to get everyone to like you doesn't work. But that's okay, because not everyone is the right customer for your brand. And if you never share an opinion or choose a side, you may not make anyone dislike you, but you probably won't get anyone to like you, either.
Sharing your opinion reveals your brand's values and allows your audience either to agree or disagree with you. In this way, you find your true audience, the ones who will advocate for and believe in your brand.
3. Behuman
A brand is impersonal. It's an abstract entity, a logo, a tagline. So how can you expect your audience to care about it?
To get people to like your brand, you need to be more personal - more human. People like people, and they want to know that there is a human person behind the brand they're following, not just a corporation.
In your content and other marketing , be conversational and engaging. Write as though as you are talking to a friend. You also need to engage with your consumers and grow your following. Start conversations online and respond to any comments. If your customers have any questions or problems, be proactive with your customer service. If you want people to care about your brand, you need to care about them back.
Although it's quickly becoming cliché, authenticity is an important part of gaining a brand following. A 2018 study revealed 91% of consumers want the brands they follow to be authentic in their posts.
To be authentic, you need to first define your brand values. What does your brand stand for and what are those values? Then, in all of your marketing efforts, make sure your brand voice is aligned with those values.
Authenticity will inspire trust, and if your audience trusts your brand, they will buy from your brand. For help getting the most from your brand call HJ Design, Inc. (816) 415-3777.
HJ Design, Inc.
(816) 415-3777
6603 H Royal Street, Suite 100
Pleasant Valley / Liberty, MO 64068
Serving the Local Greater Kansas City Area, National Accounts and Global Businesses for Over 25 Years.
WOB (Woman Owned Business)