Change and Control your Business Reviews.
Get More Customers!
Minimize the damage of negative reviews
60% of patients say it’s important for doctors to respond to reviews. HJ Design sends you real-time alerts whenever you receive a new review. You can then respond to all feedback directly from one place to resolve patient issues before they escalate.
Get more reviews
When choosing business, 84% of customers consult online reviews, and 94% would consider one similarly qualified business over another due to more reviews.
With HJ Design, get reviews on sites that matter most to you and turn your customers into your marketing engine. Effortlessly.
...with no extra work on your end! HJ Design System automatically sends real-time SMS and emails to your patients right after a visit, and sends patients to crucial healthcare sites like Google, Facebook, and more. Even if you don’t have a custoer Management System, HJ Design works the way you do to automate the entire review collection process.
On average, businesses receive 650% more reviews per year with HJ Design's reputation management system .
Why responding to reviews?
Customers are more likely to come back if they know your business has taken their concerns into mind. Quick action to reviews can help put your customer service above competitors.
Our system allows you to change the way customers see your your business online using control our business reviews control system.
"72% of consumers ranked provider reputation and personal experience as the top drivers of provider choice" (PwC Research Institute)
And maximize the power of your customers
Turn customers into advocates! Automatically publish the reviews of your choice on any site you manage -- your website, blog, and social pages like Facebook, X and Google+. Stand out in local search with star ratings from reviews beside your healthcare practice in search results.
Online Reputation Management Statistics for 2024
Review management statistics
- 85% of consumers trust online reviews as much as personal recommendations.
- Nearly 3 out of 4 consumers trust a company more if it has positive reviews.
- 60% of consumers say that negative reviews made them not want to use a business.
- 49% of consumers need at least a four-star rating before they choose to use a business.
- Consumers read an average of 7 reviews before trusting a business
- 97% of consumers search online for local businesses. 12% of consumers do so on a daily basis.
- Every additional one-star Yelp rating causes an increase in the business’s revenue as high as 9%.
- Reviews that only gave 1 or 2 stars failed to convert 86% of prospective customers.
- Americans report telling more people about poor service (15 people on average) than about good experiences (11).